Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. To set the NVR up on the network, we will need to have it obtain an available IP Address. If you have the Cox branded app, you will need to. In the Setup Menu, Select Network, then select the Network menu. The VMAX A1 G4 Universal HD over Coax 16-Channel 4K DVR from Digital Watchdog records HD analog, HD-TVI, and standard coax signals in up to 4K resolution. 168. . Click the Apply button, then the OK button to save the changes. Apr. Changing to your DW Spectrum® Mobile application, tap on the Connect to Another Server button. DW Spectrum ® addresses all the primary limitations of managing enterprise-level HD video while boasting the industry’s lowest total cost of deployment and ownership. Click the Check button to prompt the HDD Health Check window. 168. H. Advanced Linux-Based embedded NVR, 2 terabyte, Supports 12 2. 0. After logging in as the Administrator, the VMAX A1 Plus will display the Live View for all connected cameras. Quickly find and download information about our products, including manuals and documentation to install and get the most. Sites contain the network connection information that Pivot CMS uses to communicate with your recording unit. If the HDD temperature is exceeding 65o C, shut down the VMAX IP Plus and allow ample time for the unit to cool. The VMAX IP G4 16-Channel PoE NVR from Digital Watchdog supports ONVIF-compliant single-sensor IP cameras and allows you to record real-time 30 fps video in up to UHD. Activating Pathfinder. To: DW® Customers Date: October 26, 2020 Re: VMAX IP Pus Firmware Update VMAX® IP Plus™ NVR Firmware Update. This model can be. net as the server. 1. 1, the system will keep the same password. Note: If you are experiencing recording issues with your VMAX® IP Plus and do not believe that it is due to the system recording settings, check out Troubleshooting Recording Errors For A VMAX IP Plus. Scroll down the product page of your unit and locate the. Click on the Security tab, then click the Custom Level button. 1. net as the server. DW® Logo Merchandise. Click on the Security tab, then click the Custom Level button. With DW Spectrum ® IPVMS, you provide your team with the power to network video solutions for any type of project, for use by anyone, on any device. Choose from either dwddns. DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset. 75 MB. . DW-VP16xT16P supports a maximum of up to 16 remote connections with the system, including through RTSP streams. DW® Logo Merchandise. manual Digital Watchdog VMAX A1 Plus. 31 Legacy Windows Software for VMAX Only. Networks are typically. Troubleshooting. With DW Spectrum ® IPVMS, you provide your team with the power to network video solutions for any type of project, for use by anyone, on any device. Additionally, the use of specific hard drive models and capacity is recommended. The Advanced Camera Management menu will display. VMAX® A1 G4™ SERIES DVRS. Quickly find and. The discovered cameras will display their Protocol, IP Address, and Model information. Supported/Affected Devices. To set the NVR up on the network, we will need to have it obtain an available IP Address. Log in to your VMAX ® IP Plus ™ as the administrator. DW Resource Library. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to go from power up to monitoring in minutes! Available with 4 Power over Ethernet (PoE). Copy the correct recovery file for your model to a blank USB stick (FAT32 format) for you unit. Enable Use DDNS. This Remote Technical Support Service is a great. DW®. Firmware Version: VMAX A1 Plus v1. If you're still having trouble or need more information, please call us today at (866) 446-3595. Select a DDNS Server. 2. After logging in as the Administrator, the VMAX IP Plus will display the Live View for all connected cameras. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. This may cause issues with capturing video. (64 pages) DVR Digital Watchdog VMAX AND CORE DW-VACB2T Manual. Next, click on “Network” and select the “Pathfinder” menu. Select a DDNS Server. 2. Resolving Camera DHCP Addressing Issues Before Adding to a VMAX IP Plus As the VMAX IP Plus features a UPnP (Universal Plug and Play) function, when an IP camera is connected to the built-in PoE switch of the VMAX IP Plus the NVR will automatically attempt to assign an IP address to the camera that matches the unit’s IP address scheme (10. Insert your replacement hard drive and replace the four mounting screws to. This PDF guide covers all the features and functions of the DVR, from. DVR Digital Watchdog VMAX User Manual. VMAX 960H Core 16-Channel Firmware v6. Simultaneously view and control cameras, alarm inputs, graphic mapping, and device. Related Digital Watchdog VMS Apps: C3™ CMS, VMAX Web Viewer. Contact DW RMA. 2. However, cameras that are sold in a ‘bundled system’ may not function properly as they are intended to be used. Your computer can only have one Cox Business Security Solutions app. The . It may cause electric shock or fire if the repair is not done properly. 1. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. DVR Digital Watchdog VMAX IP G4 DW-VG416 T16P Series User Manual. VMAX A1 G4 (4K) – Recovery Guide-----Affected Roles: Administrator Last Edit: August 3, 2023 System Recovery. Follow the instructions below to update the DVR to the latest firmware build: Download the latest. The Digital Watchdog Support KB is currently undergoing construction. The new standalone recorders are NDAA and TAA compliant , offer 16 - channel PoE+ built-in and support up to 4K resolution . The new standalone recorders are NDAA and TAA compliant , offer 16 - channel PoE+ built-in and support up to 4K resolution . Default Settings. Customer Login. How to hard reset digital watchdog DVR. Developer's Description. Login. TCP: 80, 9010-9011; UDP: Set Up a Port Forward for a Digital Watchdog DW-VMAX 8 DVR. VMAX Analog Series (960H) VMAX A1 Series (2. 1MP DVR and the steps to. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. Digital Watchdog engineering has discovered an issue where the VMAX ® A1 Plus™ is prevented from communicating with our Pathfinder. See installation tips below. If the network issue was caused by a power interruption, power-cycling the NVR. Product Calculator Determine the necessary bandwidth and storage you need to operate our products. Related Articles. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. Skip to content Agent Portal. This delay in communication often results in the DVR becoming caught in a state of constant reboot. Get help from Digital Watchdog’s Technical Support professionals. If you are able to connect with the server through your current network connection, the login page of the server’s web client will display. This article will outline basic troubleshooting for recording errors or if the VMAX A1 Plus has stopped recording completely. The Security Settings window will display. Phone lines may be busy at the time of your call. Quickly find and download information about our products, including manuals and documentation to install and get the most from your. PathFinder ™ allows users to connect, view, playback and search video from their DW ® video. Digital Watchdog's VMAX mobile viewer for iPhone, iPad, and iPod devices is a free app that allows users to connect, view, search, setup, and control Digital Watchdog's. By forwarding ports. Tags. VMAX A1 Plus and VMAX A1 G4 recording units can be configured to send out email notifications through an Internet connection when specified events are detected by the recorder, such as motion detection, video loss, S. Contact Digital Watchdog service; Troubleshooting; Security information; Click to enlarge image: We recommend checking out our talk threads on the Digital Watchdog VMAX 960H Flex 16-Channel DVR DW-VF960H164T, which address similar problems using connecting and setting up Digital Tape Recorders (DVRs) Digital. DW® | Complete Video Surveillance SolutionsDW-VMAX, DW-VF, DW-VF960H, DW-VC, DW-VMAX960H, DW-VMAX480: System time inaccuracy: Time records affected; outdated/discontinued product. The feature is available for all MEGApix ® single-sensor IP cameras as well as VMAX IP Plus NVRs. Compare Products to. If the HDD temperature. To learn more about DW's industry-leading video surveillance products, visit 1 – Product Sale and Support: The product has been launched and Digital Watchdog will continue to market, manufacture, and sell the product until the current model generation is replaced or discontinued. To connect, enter the IP Address and Web Port of the HD Spot Module into the address bar of the web browser. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). 4. Attach the power supply cable and SATA cable to the new hard drive. 6. Amazon. Connect a local display monitor (HDMI or VGA only) and a USB mouse to the NVR. Complexity: Medium. 1. Click on Network, then select the Network menu. The Real Time Streaming Protocol (RTSP) uses TCP communication for an end-to-end connection between devices. Case Studies. Complexity: Medium. Launch the VMAX Plus mobile application, then select your site and establish a Live connection with the NVR. 2. 0:41. First Generation VMAX® A1 Series (S/N begins with “VAH”) (Firmware begins with 7. The PathFinder menu will display the recorder’s PathFinder ID and QR code. IP Camera TAA Compliance Trade Compliance Statement MEGApix Analog Cameras Server Blackjack GSA VMAX IP PLUS VMAX A1 Plus VMAX DVR VMAX G4 Upgrading Firmware For A VMAX A1 (2. DW VMAX Plus App, ACS VMAX Client for MAC, C3 CMS, DW Mobile Plus, DW Site Viewer for Apple TV, DW VMAX App, DW Witness, Pivot CMS Protocol: DDNS, DHCP, RTSP, Static fixed IP, uPNP System recovery after power failure: Auto-reboot and. So this is all about the topic. Complexity: Medium to High. 52). dwcc. Premium entry level real-time dvr (62 pages) DVR Digital Watchdog VMAX960H CORE User Manual. 1. 0. So naturally I looked to the router/firewall as. Installing the Digital Watchdog App for Computer. Upgrading Firmware For A VMAX DVR. 1. This article will outline the information required for a Password Reset Form. 1 2. Bandwidth Limitation. VMAX ® IP Plus™ 6 1. 3TB VMAX A1 Plus DVR P/N: DW-VA1P163T - Qty. 1. 1. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. 20-May-2020. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. 2. H. 446. DW University. Vmaxd1 advanced h. g. Get help from Digital Watchdog’s Technical Support professionals. 1. When troubleshooting video loss or video issues with the VMAX IP Plus, consider the following: Power Cycle. The camera then encrypts its RTSP stream a second time using TLS, using the encryption's user ID and password. Write a review. This helps to connect as well as control Digital Watchdog’s CCTV cameras on PC. (64 pages) DVR Digital Watchdog VMAX AND CORE DW-VACB2T Manual. You may need to forward ports in your router when you use a Digital Watchdog DW-VMAX 8 DVR. Complexity: Medium to High. 31: 08/17/2009:. 1. Scroll through the Security Settings list and set all ActiveX settings to either Enable or Prompt. net as the server. Resolving Corrupted Database Index for DW Spectrum![][1] Resolving Corrupted Database Index for DW Spectrum ----- **Affected Roles:** Owner, Administrator **Related. Click the “Get Stream” button, then click the “Setup” button for the REC. Supported/Affected Devices. digital-watchdog. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. Troubleshooting articles for the VMAX IP Plus SeriesView recent Digital Watchdog questions, problems, & answers. Digital Watchdog VMAX 480 Quick Start Guide (PDF, 2. The Security Settings window will display. 2. 2. You can do a check of the ports using whatever port checking tool you like, and they come back as closed. Right-click in the Live View area, then select “Menu”. Remove the four mounting screws that secure the hard drive to the inside of the DVR. 6. 1 MP) VMAX A1 Plus Series (5 MP) Troubleshooting. This will enable the use of the . Click the photo of your keypad or choose from the list below. Please update your browser to the latest version on or before July 31, 2020. Get help from Digital Watchdog’s Technical Support professionals. 264 digital video recorder with the full manual from Advance Alarms. The new remote viewer with a user-friendly Graphic User Interface allows remote control of Digital Watchdog’s new VMAX Plus™ NVR/DVR. x. 4. 1 MP). To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. Specify any other additional Event types that the user will be notified. Last Edit:. Related Articles. VMAX IP 8- and 16CH firmware v5. VMAX IP Plus 16-channel NVR Learn more. This article will outline some troubleshooting methods to resolve video loss for new and previously installed analog cameras. From the HDD Menu, check the Capacity and Free Space of the hard drive. Second Generation VMAX® IP Plus Series (S/N begins with “NP”) Last Firmware Version – v1. 1. Acquire the up-to-date firmware file from the Digital Watchdog Resource Library. American company Digital Watchdog's (DW) cameras have consistently ranked among the worst in numerous IPVM tests of image quality. If you're still having trouble or need more information, please call us today at (866) 446-3595. If the camera is connected directly to the integrated PoE switch of the VMAX® IP Plus, resetting the ports may resolve the issue. Insert your replacement hard drive and replace the four mounting screws to. The VMAX ® A1 G4™ DVRs are available in 4-, 8- and 16-channel models with up to 32TB of storage. 45-v3. 3. 1. 1. Knowledge Base. 0. First Generation VMAX® IP Plus Series (Discontinued/Replaced) (S/N begins with “VP”) Last Firmware Version – v1. DW Spectrum - FQDN or. 4. However, cameras that are sold in a ‘bundled system’ may not function properly as they are intended to be used. It may cause malfunction or fire. Please update your browser to the latest version on or before July 31, 2020. 1. x: Upgrade directly to DW Spectrum 4. 52. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to go from power up to monitoring in minutes! Available with 4 Power over Ethernet (PoE) ports and expandable to 9 cameras, the. The following information is the default Network and System settings of the VMAX A1 Plus: Local IP Address: 192. 0. Enquire your vendor for repair. 1. Help Desk Software by HappyFox. You are using an unsupported browser. Below, we will provide the approved Video Stream URL for the VMax A1 2. 75 MB. 1. 80. Skip to content Agent Portal. In the event of an issue, the recording unit can be troubleshot to resolve most recording problems. Note: If you have not completed the Network set up process, please read the following article most relevant to your DVR model: Network Setup For A VMAX DVR. 7. Follow the instructions below to update the DVR to the latest firmware build: Download the latest firmware version for the DVR. Troubleshooting (74) Recovery (19) Firmware Recovery (13) Factory Default (4) USB Recovery (4) Instructions (5) VMAX IP G4 (3) On This Page. Choose from either dwddns. 2. Note:It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. If the network issue was caused by a power interruption, power-cycling the NVR may re-establish network communication with the router. 0. Complexity: Medium to High. 1 . 1 * Digital Watchdog DW-VMAX480D 8 2. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. VMS Software Articles - Pivot CMS, C3CMS, etc. My Watchdog. The IP Camera Setup menu will display. Digital Watchdog DW-VA1G4164T 16-channel DVR, 4TB HDD included. 17605. VMAX Series (960H) VMAX A1 Series (2. Before testing the NIC of the standalone unit, make sure that the issue is not being caused by network errors such as blocked ports or IP address conflicts. Next, click the “Setup” button for the 2nd. Recommended Upgrade Path. Get help from Digital Watchdog’s Technical Support professionals. VMAX A1 Plus Rebooting Known Issue watchdog timer v1. See More Ways to Make Money. 168. 1. Click the “Get Stream” button, then click the “Setup” button for the REC. 2. 0. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. com . 83: 01/29/2016: 29. 2. You can then close the Site Manager window. Login to check support ticket status. Troubleshooting articles for the VMAX A1 Plus Series. Click on the Security tab, then click the Custom Level button. 1. The DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. Right-click with the mouse and select Setup Menu. Help Desk Software by HappyFox. Digital Watchdog DW-VG494P VMAX IP G4 4-channel PoE NVR with 5 bonus channels, Black. Note: Digital Watchdog’s VMAX recording unit series will support some third-party H. Make sure that the Motion Area is mapped out to meet your specifications. 264 hd-sdi 1080p resolution digital video recorder (85 pages) DVR Digital Watchdog VMAX480 User Manual. The VMAX A1 Plus (5 MP) and VMAX A1 G4 (4K) DVRs feature Audio-In and Audio-Out (I/O) support, which enables users with the ability to. Signs of Caution and Warning Warning: This sign indicates that the user could die or be seriously wounded if. If you wish to modify or create a new user, then it must use the above password requirements. Skip to content DW Homepage. . It may cause electric shock. Simply click “User Guide”. Select the Model of your DVR. 255. from an Internet connection. Get help from Digital Watchdog’s Technical Support professionals. To: DW® Customers Date: June 14, 2022 Re: VMAX® A1 Plus™ Firmware Update VMAX® A1 Plus™ DVR Firmware Update v1. Extract the contents of the downloaded folder. Network Setup For A VMAX A1 Plus (5 MP). News & Events. The new standalone recorders are NDAA and TAA compliant and support up to 4K UHDoC resolution, making the m an easy upgrade for any coaxial application. com digital-watchdog. The Setup Menu will display. Carefully place a hand on the hard drive, to hold it in place, and turn the DVR over. By default, the NVR is set to an IP Address of 192. 83: 01/29/2016: 29. Right-click with the mouse and select Setup Menu. Pathfinder Setup at a VMAX A1 Plus To set up a PathFinder connection at a VMAX A1 Plus: 1) Log in to your VMAX A1 Plus as the Administrator. DW Forum. 2. VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. Case Studies. If you do not know the model number or generation of your VMAX® A1, inspect the sticker on top of the VMAX® A1 or the current firmware version (located in the System Information menu). 17499. Mount and install all necessary cameras and external devices. 0. **NOTE: If you are trying to install an HDD for the VMAX® A1 Plus model option that does NOT include a local storage HDD ( DW-VA1P16 , DW-VA1P8 , DW-VA1P4 ),. PDF manual · 72 pages English. net or dwddns2. 0 then upgrade to 4. 3595 / Fax: 813. Amazon Secured Card. Subnet Mask: 255. Download it for free and get started with your security system. 9262 sales@digital-watchdog. 2: 01/21/2016:. 2. DW-VP16xT16P. Connect External Devices Follow the diagram below to connect all necessary external devices to your DVR. Summary of Contents for Digital Watchdog DW-VC16 series. The Digital Watchdog VMax A1 2. 4. Insert four mounting screws to secure the hard drive to the inside of the DVR. 1. 1. DISCONTINUED.